A Bit About Me
Dynamic and creative professional experienced in marketing, social media management, content creation, customer service, and retail. Proven ability to enhance brand identity and foster positive relationships. Skilled in leadership, strategic planning, content creation, and cross-departmental collaboration to drive engagement and sales.
Skills
Wix Web Design
Meta Business Suite
Basic Design / Canva
Copywriting
Content Creation
Video Editing
Communication & Leadership
Microsoft Office Suite
TikTok & Instagram Reels
Organization / Timeliness
Audience Engagement
Salesforce Account Engagement
Work Experience
December 2022 - Present
July 2022 - December 2022
December 2020 - November 2022
October 2019 - February 2020
August 2017 - June 2018
CB AG Holdings | Marketing Specialist
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Spearheaded marketing efforts for three diverse companies under CB AG Holdings, ensuring cohesive branding and messaging strategies.
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Managed social media accounts and content calendars, optimizing engagement through Meta Business Suite and Salesforce.
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Directed trade show preparations, booth design, and customer interaction, resulting in increased brand visibility and lead generation.
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Collaborated with the Director of Corporate Communications to develop and execute comprehensive communication strategies for external stakeholders via multiple communication channels, including Salesforce.
1836 Logistics | Marketing Intern
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Enhanced email campaign efficiency by 30% and updated website content to accommodate expanding audience needs.
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Created engaging social media content and implemented live load inventory updates on the website, improving user experience.
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Assisted in the development of marketing strategies and participated in brainstorming sessions to generate creative ideas for promotional campaigns.
Pappasito’s Cantina | Bartender & Server
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Developed an efficient workflow to increase guest satisfaction and overall team productivity.
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Promoted new menu items to guests and suggested “upsells” to increase overall sales.
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Engaged in personal conversations with guests to create a personal and meaningful dining experience.
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Resolved customer concerns to ensure customer satisfaction and loyalty.
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Engaged in the training process of over 10 new employees.
Lululemon | Seasonal Educator
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Educated guests about the product and actively monitored store traffic and guest needs.
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Shared personal recommendations to male customers to help boost the sales of men’s products.
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Checked out guests, made returns, and packaged orders for both in-store pick-up and shipping online orders.
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Restocked the floor while keeping accurate counts of inventory in the storage room.
Chick-fil-A | Cashier
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Fine-tuned the customer service skills that I have carried with me to every job following this one.
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Enhanced guest experience by executing service quickly and accurately while maintaining a presentable front of house.
Education
2022
2020
Texas Christian University
Bachelor of Science in Strategic Communication &
Minor in Sociology
​Dean's Scholarship Recipient
Tarrant County College
Associates of Arts
​Phi Theta Kappa Member
Dean’s List Fall 2018 / Spring 2019/ Fall 2019/ Spring 2020